Call Center Suite can improve the performance & efficiency of call Center by six time or more. Parth UCS is small box but rich in features & stable hardware. it can make the Call Center Technology available in budget.
Parth UCS can be used for inbound as well as outbound call center use also has inbuilt SIP trunk connectivity for international & domestic trunk connectivity. Further multiple trunk connectivity option is there through CTI card or gateway.
Features:
- Support Inbound as well as outbound process
- Support ISDN PRI, GSM Trunk, Analog Trunk & VOIP Trunk
- Support International & Domestic Call process
- Can Connect with your existing EPABX through SIP or ISDN PRI
- Connect Agent on IP Phone, Soft Phone, Analog Phone or on existing PBX
- Support Various Dialing Options like Preview, Progressive & Predictive
- Connect Agent on Mobile Phone
- Agent Can be with or without Computer
- Inbuilt SIP TRUNK
- Inbuilt Hard disk for Recording & data storage